Terms & Conditions

Welcome to Richard Pokies, a platform for online gaming and entertainment. These Terms and Conditions outline the rules governing our service, including account usage, gameplay, bonuses, deposits, and withdrawals.

Acceptance of the Terms

By registering an account with us or using any aspect of our service, you agree to be bound by these Terms and Conditions. We reserve the right to modify these terms at any time, so please review them regularly for updates.

Eligibility Requirements

To use Richard Pokies, you must meet certain eligibility requirements:

• You must be at least 18 years old (or the age of majority in your jurisdiction).
• You must provide accurate and complete information during account registration.
• Your country or region of residence must not have restrictions on online gaming as outlined below.

Geographic Restrictions

Richard Pokies is available to residents of most countries worldwide. However, we restrict access from certain jurisdictions due to local laws and regulations. These include but are not limited to:

• United States
• Some European Union member states
• Certain Asian countries

Please note that your account will be closed if you attempt to register or play from a restricted area.

Account Registration Rules

To register an account, please follow these steps:

1. Click on the "Sign Up" button.
2. Fill in our registration form with accurate and complete information.
3. Create a unique username and password for your account.
4. Agree to these Terms and Conditions by ticking the box at the end of this section.

One-Account-Per-User Policy

Each user is entitled to only one Richard Pokies account. We monitor accounts and may suspend or close multiple accounts linked to the same person, email address, IP address, or financial information.

Identity Verification and KYC

To verify your identity, we reserve the right to request documentation from you. This includes but is not limited to:

• Government-issued ID
• Utility bills
• Bank statements

Please note that you may be required to undergo a Know Your Customer (KYC) check as part of our verification process.

Account Accuracy Obligations

You agree to keep your account information up-to-date and accurate. Any changes must be notified to us in writing or through our contact channels.

Account Security Responsibilities

You are responsible for maintaining the security of your account, including:

• Keeping confidential login details.
• Not sharing your password with anyone else.
• Reporting any unauthorized access immediately to our support team.

Login Credentials and Password Protection

Please keep your login credentials secure by using a unique password and keeping it private. Richard Pokies will never ask you for sensitive information via email or phone.

Restricted Behavior and Prohibited Activities

You agree not to engage in the following activities while playing on Richard Pokies:

• Hacking, cracking, or attempting to breach our security systems.
• Using software or scripts to manipulate gameplay or exploit bonuses.
• Multi-accounting, colluding with others, or engaging in other forms of unfair gaming practices.

Bonus and Promotion Rules

Our bonus terms are outlined below:

1. Bonuses may have wagering requirements that must be met before withdrawing funds.
2. Some promotions come with specific rules governing playthrough requirements and restrictions on game selection.
3. You can only claim one welcome package per person, household address, or shared computer.

Wagering and Gameplay Conditions

Please note the following gameplay conditions:

• Your account balance is limited to a maximum of £X.
• Minimum bets for most games are £Y.
• The maximum win limit applies to all progressive slots: £Z.
• Please play responsibly.

Bonus Abuse Prevention

We monitor accounts and may close or restrict access if we suspect bonus abuse. Examples include:

• Wagering large sums solely on high-stake bonuses with minimal gameplay.
• Registering multiple accounts for the sole purpose of claiming promotions without playing.

Deposits and Withdrawals (If Supported by Source Material)

For deposit and withdrawal procedures, please refer to our dedicated help centre section or contact support directly. We offer a variety of payment methods including credit cards, e-wallets, and cryptocurrencies.

Verification Before Withdrawals

We may request additional verification documentation prior to processing withdrawals to ensure compliance with regulatory requirements and prevent potential money laundering risks.

Processing and Review Procedures

Withdrawal requests are processed in batches daily by our system. In some cases, manual review is necessary for large sums or when your account does not meet our terms and conditions. Please allow up to 5 working days before contacting support regarding non-payment of withdrawal.

Responsible Gaming Expectations

We encourage responsible gaming practices:

• Set deposit limits.
• Choose games suitable to your bankroll size.
• Self-exclude at any time by emailing our support team.
• Refer a friend for exclusive rewards and shared experience.

Self-Exclusion and Account Restrictions

You may self-exclude from Richard Pokies using the 'Temporarily Close My Account' feature on the "Account Details" page. Please note that once you self-exclude, we cannot reopen your account until 90 days have passed since the original closure date.

Game Fairness and RNG Systems

Our games utilize audited Random Number Generators (RNGs) to ensure fairness and randomness in gameplay outcomes. We provide information on each slot game's Return To Player percentage for transparent gaming practices.

Technical Interruptions or Voided Gameplay

In cases of technical failure, we reserve the right to void any lost bets or credits within 24 hours.

Suspension or Closure of Accounts

We may suspend or close accounts in circumstances like multiple breaches of our terms and conditions. Examples include:

• Failed deposit attempts.
• Repeated requests for withdrawals under verification requirements.
• Gaming activity that suggests multi-accounting or cheating practices.

Intellectual Property and Platform Ownership

All intellectual property rights associated with the Richard Pokies platform belong exclusively to its owner, a Curaçao-registered company (Hollycorn N.V.).

Modification of Terms

We reserve the right to modify these terms at any time. We may update our policies as required by regulatory changes or for business reasons.

Applicable Licensing or Regulatory Oversight

Richard Pokies operates under Curacao eGaming license No.: X. This allows us to provide an international online gaming service that adheres to recognized industry standards and practices within the framework of Curaçao law.

Limitation of Liability

In no event shall Richard Pokies, its officers, directors, employees, affiliates or agents be liable for any damages resulting from your use or inability to use this site, including but not limited to, indirect consequential or punitive damages.

Contact or Support Guidance

Our dedicated support team is available 24/7 through our live chat service. Please refer to the help centre section on the site for FAQs and further guidance.

We look forward to providing you with a secure and enjoyable gaming experience.